Customer Service
Customer Service at Mobile Point
We’re Here to Help!
At Mobile Point, your satisfaction is our top priority. Our customer service team is dedicated to ensuring that your experience with us is smooth, enjoyable, and hassle-free. Whether you have questions about our products, need assistance with an order, or require technical support, we’re here for you.
Contact Us
Phone Support: Reach out to us at 01686796614. Our friendly representatives are available from 10 AM to 11 PM, Monday through Saturday.
Email Assistance: For non-urgent inquiries or feedback, email us at Rahanrasan@gmail.com. We aim to respond within 24 hours.
Live Chat: Need immediate assistance? Our live chat is available on our website during business hours. Just click the chat icon to start a conversation with one of our agents.
Frequently Asked Questions (FAQs)
Before contacting us, you might find quick answers to your questions in our FAQs section. We’ve compiled a list of common queries to save you time.
Order and Shipping Information
Track your order, understand shipping options, and get information on returns and exchanges in our Order and Shipping section.
Feedback
Your feedback is invaluable to us. It helps us improve and serve you better. Please don’t hesitate to share your thoughts with us.
Visit Our Store
For in-person support, visit us at:
Address: 1006 Malibagh Bazar Community center, Dhaka Store Hours: 10 AM - 11 PM, Monday to Sunday
We look forward to assisting you and ensuring that your experience with Mobile Point is nothing short of excellent!