Order and Shipping
Order and Shipping Information
Placing an Order
Ordering at Mobile Point is easy and secure. Follow these steps to place your order:
- Browse: Explore our wide range of mobile gadgets and accessories.
- Select: Choose the products you wish to purchase and add them to your cart.
- Checkout: Proceed to checkout, where you’ll provide your shipping details and payment information.
- WhatsApp checkout: our order comes through WhatsApp so that we can confirm your order before shipping.
- Note: Do not send money before our confirmation.
Payment Methods
We accept the following payment methods:
- Bkash/Nagad
- Cash on delivery
Your payment information is processed securely.
Order Confirmation
Once your order is placed, you will receive an confirmation through WhatsApp with your order number and summary. Please review this information and contact us immediately if any details are incorrect.
Shipping Policy
- Processing Time: Orders are processed within 24 hours of placement.
- Delivery Time: Standard shipping takes 3-5 business days. Expedited shipping options are available at an additional cost.
- Shipping Costs: Shipping is free for inside Dhaka orders ৳60-৳80. For outside of Dhaka orders ৳120-৳150.
Returns and Exchanges
if you didn't receive the product that you have ordered or got a broken product, you can return it within 3 days. for return you can contact us through our WhatsApp number 01686796614 or visit our shop in person.
Customer Support
Need help? Our customer service team is here to assist you with any order or shipping inquiries. Contact us at 01686796614.